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IDProjectCategoryView StatusLast Update
0000807T99X171.00 SKB EagleSW Issuepublic2020-09-28 12:18
Reporter(ALTech) Jason ParkAssigned To(SW) Kerwin Chen Due Date
PriorityhighSeveritys2-severeReproducibilityhave not tried
Status closedResolutionfixed 
Summary0000807: [common] Show abnormal view on 2nd ,3rd and 4th window of Multiview.
Descriptionhi. Kerwin

if set as Main / sub divide screen for muliview setup menu, it happen white noise.
this issue happen at BFX-AT100_513, BFX-UH200. _513.
you can see below step.
Please support this.
Steps To Reproduce1. set 1080i for Resolution on screen/audio setup menu.
     . push home_key
     . move to down
     . move to setup( 설정) as right.
     . move to down two times.
     . move to screen/audio setup menu(화면/음향 설정) as right.
     . set 1080i.
2. set Main/sub divide screen on Multiview setup menu.
     . push home_key
     . move to down
     . move to setup( 설정) as right.
     . move to down two times.
     . move to Multiview setup menu(멀티뷰 설정) as right.
     . move to down.
     . move to Main/sub divide screen (주/부 분할 화면)
3. go to live.
4. push a guide key.
5. move to left.
6. go to up two times to Multiview(멀티뷰).
TagsNo tags attached.
Attach Tags

Users monitoring this issue

User List (ALTech) Jason Park , (ALTech) Juyoung Park , (ALTech) SY Yoon

Activities

(ALTech) Jason Park

2020-01-29 09:09

developer  

Abnormal_Multiview.jpg (2,115 bytes)   
Abnormal_Multiview.jpg (2,115 bytes)   

(ALTech) Jason Park

2020-01-29 09:18

developer  

Abnormal_Multiview-2.jpg (199,070 bytes)   
Abnormal_Multiview-2.jpg (199,070 bytes)   

(SW) Kerwin Chen

2020-01-30 10:32

developer   ~0003296

Hi Jason,

1. It looks like this issue happens only while STB is set as 1080i HDMI output.
Could you help to confirm it ?

2. What does 'Abnormal_Multiview.jpg' mean ? Is it 'Black screen' ?

3. It is hard to simulate Multiview environment here. Please help to get log while issue happens.

Thanks !

(ALTech) Jason Park

2020-01-30 13:29

developer   ~0003297

hi kerwin

PSB
1. It looks like this issue happens only while STB is set as 1080i HDMI output.
 Could you help to confirm it ?
 -->[Jason] yes . it happen on 1080i resolution.
 2. What does 'Abnormal_Multiview.jpg' mean ? Is it 'Black screen' ?
  --> [Jason] first time i added a wrong picture., please remove it, I don't have an authority to remove it.
 3. It is hard to simulate Multiview environment here. Please help to get log while issue happens.
 --> please see an attached log. is this issue related below log?

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

01-30 14:01:57.167 3103 3272 E MesonHwc: setup, layer->mZorder=0, mFramebuffers.size=3,mFbType=6, mCompositionType=0
01-30 14:01:57.167 3103 3272 E MesonHwc: pickoutOsdFbs, mZorder=0, mFramebuffers.size=3,mFbType=6, mCompositionType=7, bRemove=1
01-30 14:01:57.167 3103 3272 E MesonHwc: pickoutOsdFbs, mZorder=1, mFramebuffers.size=2,mFbType=7, mCompositionType=7, bRemove=1
01-30 14:01:57.167 3103 3272 E MesonHwc: pickoutOsdFbs, mZorder=2, mFramebuffers.size=1,mFbType=2, mCompositionType=2, bRemove=0
main_log.log (6,765,814 bytes)

(ALTech) Jason Park

2020-01-31 14:25

developer   ~0003300

hi kerwin

is there update ? please give a result of review for an attached log.

(SW) Kerwin Chen

2020-01-31 18:00

developer   ~0003302

Hi Jason,

I see an unusual message in the log but I am not sure if it is the root cause.
This message only appears after STB is set to 1080i60 output.
I need to pass log to AML for analysis.
However, we don't have confidence to fix this issue soon because of "Wuhan pneumonia".
AML RDs are not back to work yet.

--------------------------------------------------------------------------------------------------------------------------------------
01-30 14:01:54.481 3103 3272 E MesonHwc: Unknown compostition type(-1426921460)
01-30 14:01:54.481 3103 3272 E MesonHwc: pickoutOsdFbs, mZorder=1, mFramebuffers.size=3,mFbType=12, mCompositionType=-1426921460, bRemove=1
01-30 14:01:54.481 3103 3272 E MesonHwc: pickoutOsdFbs, mZorder=2, mFramebuffers.size=2,mFbType=2, mCompositionType=2, bRemove=0
01-30 14:01:54.483 3103 3272 I MesonHwc: not support video fb type: 12

(SW) Kerwin Chen

2020-02-04 18:12

developer   ~0003306

Hi Jason,

In order to check issue is in video or OSD layer, please help to do tests and check if abnormal output exists or not

1. reproduce abnormal output in Multiview then follow commands below to disable video layer
cat /sys/class/video/disable_video
echo 1 > /sys/class/video/disable_video
echo 1 > /sys/class/video/disable_videopip
cat /sys/class/video/axis_pip
==> make a screen capture or take a picture by mobile phone, then reboot Eagle box

2. reproduce abnormal output in Multiview then follow commands below to disable OSD layer
echo 1 > /sys/class/graphics/fb0/osd_display_debug
echo 1 > /sys/class/graphics/fb0/blank
echo 1 > /sys/class/graphics/fb1/osd_display_debug
echo 1 > /sys/class/graphics/fb1/blank
==> make a screen capture or take a picture by mobile phone

Thanks !

(ALTech) Jason Park

2020-02-05 09:18

developer   ~0003307

hi kerwin

please see a screen shot. although input value as your guide, it still show abnormal on multivew.
as talk in webchat, please give a new fw with new AML' patch.

Thanks
Value#1.JPG (33,954 bytes)   
Value#1.JPG (33,954 bytes)   
Value#2.JPG (30,671 bytes)   
Value#2.JPG (30,671 bytes)   
abnormal_multivew2.jpg (171,316 bytes)   
abnormal_multivew2.jpg (171,316 bytes)   

(SW) Dixon Chen

2020-02-05 10:28

developer   ~0003308

Hi Jason,

Please use below test FW to verification
BFX-AT100_513: https://drive.google.com/drive/folders/1h8cYY4hpUQswvFX-n8RyMrbSeVRCgEJ9?usp=sharing
BFX-UH200_513: https://drive.google.com/drive/folders/1pJxX7Bvw3X8x3PFaF0kCf0ngNkT5qmat?usp=sharing

(ALTech) Jason Park

2020-02-05 13:07

developer   ~0003311

Last edited: 2020-02-06 12:45

hi Dixon

your test fw is ok for this issue.

I heard from AML about technical note of this patch. but i don't understand it. please explain it more easily.
why is related to aligned 32byte of write buffer about showing white noise?
--------------------------------------------------------------------------------------------------------
The issue is caused by wrong canvas stride setting of vpp mif. The streaming size is 1920x3264 h265, when issue happened, it should be 1/16 double write buffer. So 1920/16 = 480, it is 32 bytes aligned, not 64 bytes aligned.
-----------------------------------------------------------------------------------------------------
this mantis will be changed as resolved.


Thanks

Issue History

Date Modified Username Field Change
2020-01-29 09:09 (ALTech) Jason Park New Issue
2020-01-29 09:09 (ALTech) Jason Park File Added: Abnormal_Multiview.jpg
2020-01-29 09:09 (ALTech) Jason Park Issue Monitored: (ALTech) SY Yoon
2020-01-29 09:10 (ALTech) Jason Park Issue Monitored: (ALTech) Juyoung Park
2020-01-29 09:18 (ALTech) Jason Park File Added: Abnormal_Multiview-2.jpg
2020-01-29 09:19 (ALTech) Jason Park Issue Monitored: (ALTech) Jason Park
2020-01-29 09:20 (ALTech) Jason Park Assigned To => (SW) Kerwin Chen
2020-01-29 09:20 (ALTech) Jason Park Status new => assigned
2020-01-29 10:58 (ALTech) Jason Park Description Updated
2020-01-29 10:58 (ALTech) Jason Park Steps to Reproduce Updated
2020-01-30 10:32 (SW) Kerwin Chen Note Added: 0003296
2020-01-30 13:29 (ALTech) Jason Park File Added: main_log.log
2020-01-30 13:29 (ALTech) Jason Park Note Added: 0003297
2020-01-31 14:25 (ALTech) Jason Park Note Added: 0003300
2020-01-31 18:00 (SW) Kerwin Chen Note Added: 0003302
2020-02-04 18:12 (SW) Kerwin Chen Note Added: 0003306
2020-02-05 09:18 (ALTech) Jason Park File Added: Value#1.JPG
2020-02-05 09:18 (ALTech) Jason Park File Added: Value#2.JPG
2020-02-05 09:18 (ALTech) Jason Park File Added: abnormal_multivew2.jpg
2020-02-05 09:18 (ALTech) Jason Park Note Added: 0003307
2020-02-05 10:28 (SW) Dixon Chen Note Added: 0003308
2020-02-05 13:07 (ALTech) Jason Park Note Added: 0003311
2020-02-06 12:45 (ALTech) Jason Park Note Edited: 0003311
2020-02-06 12:45 (ALTech) Jason Park Status assigned => resolved
2020-02-06 12:45 (ALTech) Jason Park Resolution open => fixed
2020-09-28 12:18 (ALTech) Jason Park Status resolved => closed